Day to day events and happenings from the Customer Service Interface (Library Service Desk / IT Helpdesk) Information Services Directorate in a University
Wednesday, 24 August 2011
Enrolment 'Meet and Greet' duty
Today is the first day of enrolment at our college, Middlesbrough College. It is a really important time and is organised to ensure that the students have a positive experience and find the course that is suitable for them. Various management staff throughout the college are on a rota to meet and greet prospective students at the entrances and make sure that they are directed to the designated subject areas for enrolling. I'm doing a 2 hour slot most days this week and next. I quite like doing it as it's important to make students feel welcome especially in a large building like ours which could feel overwhelming but is in fact very friendly.
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