Tuesday, 11 February 2014

Day to day mid-semester stuff

It's that time of year when it's day to day tasks and activities that keep everyone busy.
Mid-semester, everyone into a rhythm of what they are meant to be doing and much to get done.
Library opening time continuing at 8.30 until end of March when we will tip into 24/7 opening - it's not very busy at 8.30 but I think it will get more so as the semester continues so I'll keep promoting it.
We're having a bit of a campaign this week to encourage students to use the self-service machines for issuing and returning books so that the staff on the service desk are free to deal with enquiries and more complicated matters. It requires effort to change habits both students and staff but there's no reason that the self-service can't be used for straightforward circulation to free up staff resource. We have lots of extra tasks to do so it's not a case of staff being deprived of things to do and students find the self service kiosks easy to use.
We have a number of service improvement groups starting up which give staff the chance to be involved in a wide variety of initiatives and extra areas of interest. These include communications, facilities, collections, skills development, VLE etc. Staff are involved in planning their PDRs so the service development group participation is a useful link.
Weeding/stock relegation is continuing but we're finding various bottle necks in the process when we run out of space to store the books before they're checked and packed up. We're combining weeding with shelving and shelf tidying to spread the load more evenly.
Meetings happening about various things such as cleaning in the library, 24/7 opening and the inevitable staffing issues.
I've also been spending more time on IT Helpdesk matters and we've been discussing contingency staffing and training. Also starting to draw up plans for consistent procedures for the Helpdesk system usage as we have more people involved all the time.
If only there was more time to get all these things done but tomorrow's another day.....

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